PROTECTING THE INTERESTS OF CONSUMERS IN CYBERSPACE

Author – Ishu Yadav, Student at Indian Institute of Management, Rohtak

Best Citation – Ishu Yadav, PROTECTING THE INTERESTS OF CONSUMERS IN CYBERSPAC, ILE Monthly Review, 1 (2) of 2023, Pg. 09-18, ISBN – 978-81-961828-8-5.

Abstract

The consumer movement in India has received an impetus with the enactment of the Consumer Protection Act of 1986. The definition of “unfair trade practice” in the Consumer Protection Act ensures comprehensive disclosures about a number of criteria. One lacuna of the Act is that it does not adequately address the issue of unfair terms in a contract. Sometimes the consumer is also not sure whether he has all the information needed to make an informed choice. This problem is most acute when a consumer purchases financial services over the Net. Keeping this in mind, the EU has come up with a proposal for developing a regulatory framework for the distance selling of financial services

Keywords: Consumer, E-Commerce, Purchase,etc